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Supreme court Orders: (company cannot cancel insurance claim on late information of car theft)



The Supreme Court has ruled in favor of the customers, saying that if for any reason it is late to inform the insurance company about the car theft, then it cannot dismiss the claim on this basis. However, the police will have to be informed about this in time. The Supreme Court has said that the role of insurance company and surveyor in the case of vehicle theft is limited. Therefore, if information is given to the police in the case and there is a delay in giving information to the insurance company, then the company cannot reject the claim.

Agreed with the 2017 decision

  • A bench of Justices NV Ramanna, R Subhash Reddy and BR Gavai agreed with the Supreme Court’s decision in 2017. 
  • Then the Supreme Court had said that if the insurance company refuses to give a claim on the basis of delay in giving information about the theft of the vehicle, then it will become a much more technical aspect. 
  • The Supreme Court says that people often get upset after such theft incidents. They inform the police. But, forget to give this information to the insurance company.
  • However, the company claimed that in the standard form of the commercial vehicles package policy, it has clearly stated that in case of vehicle theft it should be reported to the company immediately. If this is not done, the company can dismiss the claim. 
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