An Indigo Airlines flight departing from Ranchi airport was stopped by a teenage autistic boy and his parents with a startling noise. But the flood of sympathy that has erupted from various levels is somewhat self-righteous. Because this problem is not limited to Indigo or any other airline. Indigo said the pilot was following the rules that did not allow the child and his parents to board the plane. I mean, if the airman shows more sensitivity and allows the child to board the plane with his parents, he is likely to lose his job for violating the rules! So it is not on the wrong person, but on the organization that makes the rules and the system that manages the company, because the system makes rules for people with disabilities but ignores their implementation. Sensitivity cannot be expected from a society that conveniently misunderstands the symbolism of the face. What is it? So let’s separate the disabled as ‘paralyzed’ and the blind as ‘blind’! What a beautiful phrase! We are more sensitive to the use of the word ‘differently abled’ by self-absorbed children in Open English. People with disabilities, the blind, the deaf, the mentally retarded, the deaf, the hearing impaired and their relatives live in our community. In fact, it is more realistic to suggest that they exist than bubbles of beautiful expressions. Moreover, the real sensitivity is to facilitate them for responsibility and duty rather than for pity. “We then put the family in a hotel and the next day we went to Ipsit,” Indigo said in a statement. But how does this law compensate the family for the grief of the previous day? The Supreme Court has previously directed the Directorate General of Aviation to formulate certain rules and regulations regarding the sensitivity of airlines. Jija Ghosh, who was at the center of the case at the time, or later writer Malini Chib and choreographer Sudha Chandran were also subjected to similar abuses and each time pointed the finger at the terms. In 2014, the Directorate General of Air Transport drafted regulations on this subject. The extent of compliance with its terms is a matter of research. This problem is not limited to airlines. We do not have enough awareness in the minds of the people, in the corporate world or even in government in providing facilities for the disabled in public places. The perception that we are undermining the rights and dignity of a large section of society without providing adequate assistance in their daily lives is well rooted in our society. Such negligence and misconduct require legal punishment. We need to change our attitude towards this issue not just in good faith, but as a legal obligation. This does not happen by blaming pure Indigo.